Return & Cancellation Policy

As our products are handcrafted and made in limited quantities, we do not offer returns once an order is confirmed.

Cancellations are accepted only before the product is shipped.

To be eligible for any damage-related assistance, a complete unboxing video recorded from start to end without any cuts is mandatory.

If you receive a damaged product, please contact us within 24 hours of delivery along with clear images and the required unboxing video.

Refund or replacement, if applicable, will be determined only after review and mutual discussion based on the provided evidence.

Each case is reviewed individually to ensure fairness.