Frequently Asked Questions

We take orders on WhatsApp to give personal support and avoid mistakes. Each diorama is handcrafted and stock is limited, so WhatsApp helps us:

•Confirm availability.

•Share real photos/videos if needed.

•Answer your questions instantly.

COD is not available because:

•These are custom-made and limited stock products.

•We prepare and pack orders carefully after confirmation.

COD orders often get cancelled after shipping, which causes losses for small brands like ours. This system helps us keep prices fair and quality high.

After you message us on WhatsApp,We confirm availability and you can pay booking amount or full amount once payment is done, your product is reserved. Order is packed and shipped securely.

Booking amount is a small amount to reserve your product.

This helps you:

•Hold the item

•Add more products later

•Save on shipping cost by combining orders

>Booking amount is adjusted in final payment.

Most dioramas are:

Ready-made handcrafted pieces.

some items can be custom-built on request (background, size, layout). Custom orders may take extra time.

❌ No.

Diecast cars shown in images are for display purposes only. The product includes only the diorama display unit.

Delivery usually takes:

•3–7 working days after dispatch, Depends on your location and courier service. You will receive tracking details once shipped.

Yes. 🚚

We provide Pan-India delivery with proper bubble wrap packaging to keep your product safe.

We pack items securely, but in rare cases of damage:

•Please share unboxing video/photos within 24 hours

•We’ll assist you with the best possible solution

Since products are handcrafted / limited, cancellation or return depends on:

•Order stage (before or after dispatch).

•Product type (custom or ready-made).

Please check our Return & Cancellation Policy page for details.

Special Sales happen occasionally based on stock availability.

Follow us on Instagram to get updates before stock sells out.🚀

📩 WhatsApp: Instant support.

📸 Instagram DM: For previews & updates